part 2stone et al ., difficult conversations B u s i n e s s F i n a n c e

part 2stone et al ., difficult conversations B u s i n e s s F i n a n c e

Unit One: Dynamics of Conflict

Module 1, Dec. 18

Introductions / Course Overview

Getting Started with Conflict

  • Mayer, “Why We Intervene in Conflict,” 333-344

Module 2, Dec. 21

Assumptions about Social Conflict

  • Mayer, “The Nature of Conflict,” 3–32

Module 3, Dec. 22

Conflict Styles

Module 4, Dec. 23

Stages of Conflict

  • Kriesberg, Louis and Bruce Dayton, “Analyzing Social Conflicts.” In Constructive Conflicts: From Escalation to Resolution, 3rd ed., 1-22, Lanham, MD: Roman and Littlefield, 2011.
  • Brahm, Eric. “Conflict Stages.” Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: September 2003 <http:// class=”screenreader-only”> (Links to an external site.)>

Unit Two: Sources of Conflict

Module 5, Dec. 24

Power and Conflict

  • Mayer, “Power and Conflict,” 67-91.

Module 6, Dec. 25

Basic Human Needs

Module 7, Dec. 28

Social Identity

  • Karina V. Korostelina, “Social Identity as Social Phenomenon and Scientific Concept” in Social Identity and Conflict: Structures, Dynamics, and Implications, 1st ed (New York: Palgrave Macmillan, 2007), 15–32.
  • McLeod, S. A. (2008). Social identity theory. Retrieved from https:// class=”screenreader-only”> (Links to an external site.)

Module 8, Dec. 29

Narrative

Module 9, Dec. 30

Contextual Variables – Culture and Gender

Unit 3: Modes of Intervention

Module 10, Dec. 31

What People Want from Resolution and Engaging Conflict

  • Mayer, “Resolving Conflicts,” 123-145
  • Mayer, “Engaging Conflict,” 146-181

Module 11, Jan. 01

Our Role in Conflict

Module 12, Jan. 04

Communication and Conflict, Part 1

  • Mayer, Communication, 182-210
  • Schütte, Brendan. Remarkable Reframing. Journal of Mediation and Applied Conflict Analysis, 2015, V2 N1, 11pag

Module 13, Jan. 05

Communication and Conflict, Part 2

  • Stone et al., Difficult Conversations.

Module 14, Jan.06

Negotiation

  • Mayer, “Negotiation,” 211-244
  • “Roger Fisher on a Better Way to Negotiate, Part 1.” Farnam Street (blog), March 16, 2016. https:// (Links to an external site.).
  • Spangler, Brad. “Best Alternative to a Negotiated Agreement (BATNA).” Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. 2003. http:// (Links to an external site.).

Module 15, Jan. 07

Mediation

  • Mayer, “Mediation,” 269-300
  • Winslade, John, and Gerald Monk. “Narrative Mediation: What Is It?” In Narrative Mediation. San Francisco, CA: Jossey-Bass, 2001.

Module 16, Jan. 08

Tuesday: Other Approaches

  • Mayer, Other approaches to conflict intervention, 301-332