4 – 6 page paper B u s i n e s s F i n a n c e
Consulting for the Caring Angel Hospital
Imagine that you are a senior consultant at Practical Health Care
Consulting. Your supervisor has instructed you to spend three months at
the Caring Angel Hospital to help improve the quality of care, add value
to the organization, improve employee morale, design an efficient
organizational chart, create a strong team environment, and create the
hospital’s competitive advantage. The hospital has traditionally made
losses year after year. Furthermore, it is not performing well
financially, and the banks are not willing to lend it large sums of
money for more effective marketing.
After spending two months within the hospital, you are very happy
with your progress, and you think you are capable of acquiring more
patient base and expanding the hospital market. However, with a closer
look, you notice that your patients are still hopping from one
specialized hospital to another in search of various specialized
treatments. You also notice that the seats are not comfortable in the
waiting area, and the patients continuously show up for appointments on
the wrong dates. The nurses and the employees are not smiling during
patient conversations, and everyone looks for ways to blame others for
failures in the patient treatment process. Everyone seems to work alone
and hide what they do from their colleagues.
At the end of the 3-month period, you must provide a report with
your recommended strategies designed to help Caring Angel Hospital
achieve its goals.
Note: You may create or make all necessary assumptions needed for the completion of this assignment.
Write a 4–6 page paper in which you:
- From a consulting perspective, propose the major steps that Caring
Angel Hospital could take to achieve each of the following goals:
- Improve the quality of care.
- Add value to the organization.
- Improve employee morale.
- Design an efficient organizational chart.
- Create a strong team environment.
- Create the hospital’s competitive edge.
- Recommend one approach that the hospital could use for acquiring a
larger market share given the prevailing financial circumstances.
Justify your recommendation.
- Investigate at least two value-added services that Caring Angel
Hospital could offer to strengthen its value proposition. Provide at
least two examples of the advantages of these value-added services to
- Go to Basic Search: Strayer University Online Library to
find four recent (within the last five years) quality academic
resources for this assignment. Note: Wikipedia and other websites do not
qualify as quality academic resources.
This course requires the use of Strayer Writing Standards. For
assistance and information, please refer to the Strayer Writing
Standards link in the left-hand menu of your course. Check with your
professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
- Propose a plan to improve the operations, working environment, competitive edge, and value-added services of a hospital.