2018 )] assignment 2 dmaic case study B u s i n e s s F i n a n c e

2018 )] assignment 2 dmaic case study B u s i n e s s F i n a n c e

MULTIPLE-CASE CASE STUDY ASSIGNMENT INSTRUCTIONS
OVERVIEW
In this Module: Week, we will discuss the final stage of case studies – sharing or reporting of
your case study. Many business problems (complex, with breadth and depth) warranting a case
study that a single holistic case cannot address on its own. A Lean Six Sigma integrated
Multiple-Case Case Study is just the business solution because generally these cases will require
some quantitative or mixed methods elements. Use the excellent case presented in the Zhang et
al. (2015) article as a model for your multiple-case case study.
INSTRUCTIONS
After reviewing the Learn material for the Module: Week, address the following paper in current
APA format:
1. Define the case study report audience and the appropriate reporting methodology
2. Compose visual and textual materials of a case study report
3. Explain the appropriate amount of evidence to present to facilitate the reader’s own
conclusions to a case study
4. Design a multiple-case case study that while covering multiple cases still draws a single set of
cross-case conclusions (single large organization, not multi-organizational). You will include
Lean Six Sigma specifically in the Design (type 4), Collect and Analysis (cross-case synthesis)
phases of your case study (use the Zhang et al. (2015) article as a model). [Also see Boxes 3, 32,
and 38 (Yin, 2018)]

Assignment 2

DMAIC CASE STUDY (FINAL) ASSIGNMENT INSTRUCTIONS
OVERVIEW
In this final Module: Week, you will synthesize the qualitative research methodology of Case
Study research (and applications) (Yin, 2018) as well as the practical use of Lean Six Sigma
(Hall & Scott, 2016; George et al., 2005) to develop a business-facing DMAIC-based case study.
Also, the seven article readings and your own supporting research has provided a variety of
example designs to include single-case holistic to multiple-case embedded case studies.
INSTRUCTIONS
After reviewing the Learn material for this Module: Week and review of the rest of the course, in
current APA format, design a comprehensive (non-Kaizen) DMAIC Case Study integrated with
Lean Six Sigma tools and biblical worldviews. This must include a plan overview section, as
well as design, measure, analyze, improve, control phases.
Create a real-world case (that is, make sure the story is believable, i.e. it consists of sequence of
time and events, problems and issues to solve, identities [positions/titles] and so on.) Sanitize all
names and use only fictitious data. Use at least 3 Lean Six Sigma tools (George et al. (2005) by
chapter [e.g. a value stream mapping and process flow tool, a data collection tool, an identifying
and verifying causes tool, etc.]) and show your work (i.e. if using a value stream map,
measurement selection matrix, scatter plot, etc.; design a graph, chart, or figure as appropriate,
insert, and refer to such as per APA.) If there could be any doubt, the emphasis of this project is
the DMAIC Case Study process. (HINT: The Cabrita et al. (2016) article serves as an excellent
example.)