1119349709wiley © 2018question twocase study 5 W r i t i n g

1119349709wiley © 2018question twocase study 5 W r i t i n g

Question one

Discuss the various ways that health care providers can define the market they want to serve.

  1. Your initial post should be at least 200 words.
  2. Read and respond in no fewer than 50 words to at least 2 of your peers’ posts.
  3. State your position on whether you agree or disagree with your peer’s statements.
  4. Correct grammar, spelling, and punctuation are expected.
  5. APA format with at least two cited references (APA format).

Book for this question

A Pocket Style Manual: APA Version, 7th edition
Hacker & Sommers
Bedford/St. Martin’s ©2016
ISBN-13: 978-1319011130Question one

Strategic Management of Health Care Organizations, 8th edition
Ginter, Duncan & Swayne
ISBN-13: 978-1119349709
Wiley ©2018

Question two

Case Study 5- Getting Help When Needed

Claudia Martinelli, a 79 -year -old Bostonian, is hospitalized for congestive heart failure. She needs assistance getting in or out of bed. At 11:15 p.m., Claudia needs to use the commode

and calls for help, using her bedside nurse call button. Unfortunately, the ward clerk does not hear the call because she is away from the nurse station. At 11:30 p.m., Claudia calls the station again, finally reaching the clerk. She explains her need for help, using the remote micro-phone in her room. Claudia is unable to remember the name of her nurse when asked for it by the clerk. The clerk checks a list for the nurse’s name, assuming that it is the nurse assigned to Claudia. The clerk places an overhead page for the nurse at 11:35 p.m. Unaware that she has called the wrong nurse, the clerk goes about her work. At 11:40 p.m., Claudia, who is by now quite upset by the delay, calls the clerk again.

Realizing her error and with a sense of urgency, the clerk finally pages Claudia’s nurse, who arrives at Claudia’s room at 11:45 p.m. The nurse is horrified to find Claudia sprawled on the

floor and in pain. She had stumbled attempting to reach the commode without assistance. Claudia subsequently was found to have suffered a fractured hip from the fall, an injury necessitating hip replacement surgery. This was followed by a month -long stay in a rehabilitation facility. Unable to return home, Claudia was transferred to a nursing home. Her family filed a malpractice suit against the hospital.

  1. What role did technology play in Claudia’s situation? What role did human error play in her situation?
  2. How might Claudia’s fall have been avoided?
  3. What role did communication play in the decision by Claudia’s family to sue the hospital?

Requirements:

  • Your original post should be at least 200 words.
  • Support initial discussion with at least two references (the textbook and one research article), including in-text citations.
  • Read and respond in no fewer than 50 words to at least 2 of your classmate’s posts.
  • State your position on whether you agree or disagree with your colleagues’ statements.
  • Defend your position with concrete examples from real cases.
  • Correct grammar, spelling, and punctuation are expected.
  • Use the Create Thread button to respond
  • BOOK FOR THIS QUESTION
Managing Health Services Organizations, 6th edition
Longest, Jr., B.B., & Darr, K. ISBN-13: 978-1938870002 (Hardcopy) OR 978-1938870347 (e-Book)
Health Professions Press ©2014

Question Three

Why does a hospital need both a group purchasing organization and a purchasing department?

  1. Your initial post should be at least 200 words.
  2. Read and respond in no fewer than 50 words to at least 2 of your peers’ posts.
  3. State your position on whether you agree or disagree with your peer’s statements.
  4. Correct grammar, spelling, and punctuation are expected.
  5. APA format with at least two cited references (APA format).

Book For This Question

Health Care Operations Management: A Systems Perspective, 2nd edition
Langabeer, J.R. & Helton, J
ISBN-13: 978-1284050066
Jones & Bartlett Learning ©2015

Question four

Consider your current job or a job you recently held. ( I recently worked as a tutor at a middle school)

  • Overall, were you satisfied or dissatisfied with that job?
  • How did your level of satisfaction or dissatisfaction affect your behavior on the job?
  • Is your own experience consistent with this chapter’s models of job withdrawal and job satisfaction?

Discussion Requirements:

  1. Your initial post should be at least 200 words.
  2. Read and respond in no fewer than 150 words to at least 2 of your peers’ posts.
  3. State your position on whether you agree or disagree with your peer’s statements.
  4. Correct grammar, spelling, and punctuation are expected.

Book for this question

Noe, A. E. T. (2020). Fundamental of Human Resource Management, (7th ed.). MC GRAW HILL INDIA.